Case Study 3

 

Pharmaceutical Firm

 

Immediate Business Impact

Situation:  The CIO for a pharmaceutical company told us,  “I need more information and metrics within IT to better manage my department and plan for the future.”

What we did:  We established key metrics specifically for the corporate IT department that allow top executives to better understand opportunities for improvement and capitalization.

Impact:  The customer was able to translate activity into appropriate response actions and significantly improve the performance of the organization while also establishing a better relationships with IT clients and “C” level executives.

 

Preparing the Organization for Excellence.

Situation:  The CEO for a medical products company told us, “My CIO needs help, I want him to be more involved with strategic issues of the company, but he can’t get past the tactical IT issues”.

What we did:  As experienced CIOs, we have insight and experience in strategic planning, personnel development and process management to standardize daily routines, drive efficiency and enhance capabilities throughout your organization.

Impact:  The CIO was able to increase significantly the amount of time he spent on strategic issues for the company and he had a functional strategic roadmap that he could now follow for the next several years.

 

Immediate Business Impact

Situation:  A CIO told us, “Every project is an adventure in time and expense.”

What we did:  Through our resources and experience in project management and strategic budgeting, we helped establish the metrics and processes to keep large capital projects on time and on-budget with more consistent and predictable results.

Impact:  Projects were delivered on time and on budget and IT clients were pleased.

 

Immediate Business Impact

Situation:  A CIO told us, “IT is viewed as cost center that must be constantly reviewed and reduced.”

What we did:  Our resources helped the CIO better position herself and the IT department throughout the enterprise.

Impact:  Department heads and other C-suite peers better value the strategic contributions available through world-class information technology.

 

Immediate Organization Improvement

Situation:  A CIO told us, “I need more information and metrics within IT to better manage my departments and plan for the future.”

What we did:  We established key metrics specifically for the corporate IT department.

Impact:  The metrics allowed top executives to better understand opportunities for improvement and capitalization.

 

Immediate Organization Improvement

Situation:  A CIO told us, “It feels as if everything we do is being done ‘from scratch’.”

What we did:  We reduced many common functions within corporate IT to a defined set of standardized processes.

Impact:  Improved departmental efficiency and consistency – thereby improving productivity and reducing costs.